I have been through the mortgage process many times.I have NEVER had such a horrible experience.
Sebonic is unorganized, unresponsive, slow, terrible with communication, and generally rude and discourteous. You get passed from one person to another through the mortgage process. One person doesn't know what the other is doing. We had repeated requests for additional information which every time was provided to them in less than 24 hours.
They missed the closing date by a full 14 days!
Worse yet, they demanded that we pay a lock extension fee in spite of the fact it was their delays that pushed back the closing date.When I asked to speak to a manager regarding the lock extension fee, I was told in an email (after waiting for a phone call for three days) that he was "too busy to take the time to speak with me." Do yourself a favor and go elsewhere!
Review about: Sebonic Financial Mortgage.
Monetary Loss: $300.