I was shopping for a refi and requested a call. Charming loan officer said he could get me a loan after looking at my credit report, score high 700s.
Sent all docs within a few hours of request. They lose them or claim they didn't get there. No contact for weeks, then want something else. Five days to end of lock they want termite inspection, which I had never been asked to get!
$300! Did it. Two days to go and they
re still dithering.
They want to charge lock extension fee of .125% of the loan. No thank you!
Reviewer is in unhappy mood. This person is quite happy with interest rate and initial response and stated that there is a room for improvement of customer service and timely delivery. Please immediately contact the author of this review to discuss problem with delivery of loan and associated monetary loss in the amount of $1000. Sebonic Financial needs to issue a full refund according to poster's claims.
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