John Bennett, our initial contact, was great: not pushy, came through with what he promised, nice to talk to, etc. once we made the deposit and were put in the care of Cardinal financial, things went South in a hurry. Rather than writing a extensive review, I will give three examples of their horrible service:
They entered my wife's SSN wrong. It took them one week to fix it after I pointed the mistake out.
The local company doing the appraisal, could not do it for several days because Cardinal did not pay for it in time.
One hour after the appointed time to sign and finalize the loan, I get an email from Cardinal asking for extra documentation.
Reason of review: Poor customer service.
Monetary Loss: $2000.