Product: Sebonic Financial Loan Refinance Clear all filters (3 of 3 reviews match)
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Loan processor sent in refinance application. I provided my income and debt and was approved for a 15 year refi. I provided countless of documents underwriting required. I paid for an appraisal that they required. I was given a closing date of 11/18/2016. I never...
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Review
#964094 Review #964094 is a subjective opinion of poster.
Service
Sebonic Financial Loan Refinance
Cons
  • Unorganized
  • Unapologetic
  • Unprofessional
Reason of review
Poor customer service
Loss
$475
Tags
  • Sebonic mortgage
  • Refinance Loan
10/1 ARM not available for the loan I wanted? 2. Not 80% loan to value, only 75% on this loan. 3. Activation did not go through. 4. Activation goes through with wrong email address, 30min conversation to get that fixed 5. Finally get into paperwork, want to move...
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1 comment
Anonymous
#1237964

Wow! I am dealing with Victoria Palella right now and have had nothing but misery, misleading and down and out lying.

Sebonic did a great job with my first loan but Victoria is giving them a bad name!!!

Review
#947197 Review #947197 is a subjective opinion of poster.
Service
Sebonic Financial Loan Refinance
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Incomplete Mortgage App
1.3
Details
Warning ! Do not use this company! They lack knowledge about VA refi program and will put you through unnessasary stringent requirements. Even if you have perfect credit. They don't respect the military nor do they understand how the military works or the VA loan...
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1 comment
Anonymous
#1202951

Yep! I have to agree.

Review
#900163 Review #900163 is a subjective opinion of poster.
Service
Sebonic Financial Loan Refinance
Cons
  • Big sales talk - no follow through
Reason of review
Poor customer service

Contact Sebonic Financial Customer Service

Mailing Address:
Sebonic Financial
3701 Arco Corporate Drive, Suite 200
Charlotte, North Carolina 28273
United States
Phone:
(855) 561-4944
All Sebonic Financial Contacts