Product: Sebonic Financial Customer Care Clear all filters (9 of 9 reviews match)
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see above --- I am very leery of all companies like these . His info was invaluable.I am looking for a 300K refinance and had been looking at most of the the lenders who are on line. I have been eliminating them, one by one based on reviews. I realize that there would...
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Review
#1197416 Review #1197416 is a subjective opinion of poster.
Service
Sebonic Financial Customer Care
Reason of review
Poor customer service
Trust me when I tell you, you do not want to do business with these people. 98 days wasted!!!!! Sebonic Financial is the worst of the worst. I plan on filing reports with the a government agency and the consumer finance department. I hope you take this information as...
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Review
#996025 Review #996025 is a subjective opinion of poster.
Service
Sebonic Financial Customer Care
Reason of review
Poor customer service
Loss
$124500
Preferred solution
Full refund
5.0
Details
Truly the Best!!From the time that I initially applied until the time I had final "clear to close" was 3 weeks. I closed exactly 4 weeks from the date I applied. I chose Sebonic over other lenders because of their great rates and loan features. They proved to me that I...
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2 comments
Anonymous
#1277617

Must be her mom

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Review
#936551 Review #936551 is a subjective opinion of poster.
Service
Sebonic Financial Customer Care
Pros
  • Best rate
  • Easy process
  • Very professional
Reason of review
Good quality
Tags
  • Mortgage Loan Cardinal Sebonic
1.0
Details
Do not call this company.They give you the run around and do not show any compassion. They should go out of business.Please stay away!!
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1 comment
Anonymous
#1206902

How about given details instead of trolling! I can't stand how people want to post things about a company but yet really have nothing to say.

So many people will come on to these sites and trash a company, especially finance companies, simply because they have no knowledge of how the system works or they simply did not get what they wanted because they can't/don't qualify under the rules that the gov't imposes on the mortgage industry. If you can't give details then stay away from bashing people.

Review
#910772 Review #910772 is a subjective opinion of poster.
Service
Sebonic Financial Customer Care
Reason of review
Poor customer service
1.4
Details
I used to work for a mortgage brokerage as a software engineer - I'm not going to mention the name, but they even did a better job at guiding their customers through the process and they were far from perfect. I would like to think that I'm one of the customers a...
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4 comments
Anonymous
#1198774

You are correct , they do not know what they are doing and very poor knowge about refi or loan process. Stay away from sebonic and its affiliates.

They will waste your time and take your money.

I wasted my time and I'm going with another company local. Warning!

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Review
#862141 Review #862141 is a subjective opinion of poster.
Service
Sebonic Financial Customer Care
Pros
  • Time wasted
Cons
  • Incompetency
  • Dishonesty
  • Cant understand numbers
Reason of review
Poor customer service
Tags
  • dishonest
  • incompetent
  • misleading
  • Mortgage Loan Cardinal Sebonic
  • Time Consuming
2.5
Details
Sitting right now at closing.We've been sitting here for 2 1/2 hours, still waiting on Cardinal Financial (Sebonic's mortgage half) to get their act together. We had notification that the funds were released, but they required some code on the paperwork they failed to...
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3 comments
Anonymous
#1201517

Looking @ sebonic for refinance in Chicago- We have been recommended to Jason Lambert

He appears to be very thorough and receptive

Who did you work with?

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Review
#851572 Review #851572 is a subjective opinion of poster.
Service
Sebonic Financial Customer Care
Reason of review
Poor customer service
I filed an application for out-of-state mortgage pre-approval through Sebonics.Never heard back from the mortgage originator.I emailed him twice and called and left a message. Finally, I complained on Sebonics web site about poor customer service. I was told the ...
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Review
#847331 Review #847331 is a subjective opinion of poster.
Service
Sebonic Financial Customer Care
Reason of review
Poor customer service
On October 1st, I pulled a loan from a lender to give to Sebonic Financial after finding an attractive rate through Bankrate.com. I was told by the loan officer that they could complete the loan in 30 days. I’d like to preface that my brother is co-borrower for this...
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7 comments
Anonymous
#1371938

We are actually in the same situation right now and as of today we are a week past closing due to them!!! I'm ready to join the fight!!!!

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Review
#575117 Review #575117 is a subjective opinion of poster.
Service
Sebonic Financial Customer Care
Reason of review
Poor customer service
Loss
$1500
Preferred solution
Full refund
Tags
  • Unprofessional
  • Incomplete Mortgage App
I was so impressed with Sebonic Financial when I first talked to a loan officer on the phone. They answered all of my questions, gave me straight facts without being pushy or aggressive, and they quoted an awesome rate and very low origination fees. It was one of the...
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1 comment
Anonymous
#845303

Ditto - they can't close loans in a timely manner. Then they'll charge you an extension fee - BEWARE!

Review
#496321 Review #496321 is a subjective opinion of poster.
Service
Sebonic Financial Customer Care
Loss
$143

Contact Sebonic Financial Customer Service

Mailing Address:
Sebonic Financial
3701 Arco Corporate Drive, Suite 200
Charlotte, North Carolina 28273
United States
Phone:
(855) 561-4944
All Sebonic Financial Contacts