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Customer service
Product or Service Quality

I applied for refinance my home and this company told me $1000 of closing costs. Took extra for appraisal and their own people did appraisal.

They appraised below the market value and company asked me to pay $3500 for closing costs and said your home value is less. Few years back home was appraised more than this appraisal. Now every day market value is going up. They took $610 for appraisal to blow my ......

and raised every corner.

They are robbing on the road by collaborating with cardinal financial.

No communication, nobody knows what they are doing. Bad experience with these people.

Product or Service Mentioned: Sebonic Financial Estimate.

Reason of review: Poor customer service.

I didn't like: Being misled, No idea what they are doing.

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Upper Marlboro, Maryland, United States #1206909

That is not how it works with the appraisals...all appraisals are third party, they have no control of what the appraisals come back as. When they come back low then you are going to have to make up the difference in order to keep the loan you are applying for and that is with ANY LENDER.

You can't just say the market value is going up and expect your value to go up...let me guess you are using Zillow to track the value....wrong wrong wrong. The value is going to be determined by what the demand is in the area for the listing price of your home and what other homes are selling.

You can't blame Sebonic for the decisions of a third pary appraiser that is from your own area of the country for crying out loud. Learn how it works before spreading around a load of manure about a company that has done really really well by me on multiple loans and refi's.

Virginia Beach, Virginia, United States #1198773

You are not the only one to experience very poor service. They SUCK!

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