I filed an application for out-of-state mortgage pre-approval through Sebonics. Never heard back from the mortgage originator.I emailed him twice and called and left a message.
Finally, I complained on Sebonics web site about poor customer service. I was told the mortgage originator that they referred me to wasn't licensed in the state where I wanted to purchase a home so he couldn't handle mortgage there! He was so unprofessional that he just dropped the ball instead of telling me. I wasted a couple of weeks.
This is not the way to do business. I went to a credit union that managed the process over the phone in a few minutes.
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