Not resolved
Customer service
Diversity of Products or Services
Product or Service Quality

They offer a good rate and a 30 day lock. You wont get that.

They offer a big credit up front, but you will pay it on the back end. The appraisal will cost more than they say. My appraisal needed to be special, which cost more. They quoted me 485 and it went to 600.

I still haven't gotten an answer as to why. The appraisal lady brought her mom and dog with her to the appraisal. I should have stopped it there. Your good faith estimate will be a lie.

At the end of the 30 days, your charges will go up and they will delay more, raking up more charges. Do your self a favor and find someone local and pay the going rate.

Nothing but aggravation with Sebonic.

Product or Service Mentioned: Sebonic Financial Estimate.

Reason of review: Poor customer service.

Monetary Loss: $600.

Preferred solution: Full refund.

I liked: Rates, Initial response, Interest rate.

I didn't like: Being mislead, Responsiveness, Lies.

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